FAQ

General Questions:

Installation:

Compatibility:

Technical:

Payment:

A

Does SwamCam accept returns?

Yes! We accept returns on products bought directly on our web site within 30 days from receipt. The Items must be in new or like-new condition and repackaged. The buyer is responsible for return shipping and we advise the package be insured, we are not responsible for lost packages that do not have proof of delivery. You should contact customer service to obtain an RMA number prior to sending anything in. No returns will be processed without an RMA.

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Usage:

Guarantee:

 

 

Setup Steps / Install

  1. Download app
  2. Sign up
  3. Plugin camera near the router and add
  4. Plugin extender near the router and add
  5. Insert batteries to the keypad and add
  6. Install camera at the correct location at pool
  7. Plug extender at the closest wall to pool
  8. Check to make sure the camera has good reception and if not move the extender to a better location

 

Download Manual 

User Manual

For additional support, please email our support team at  support@theswamcam.com

 

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